CUSTOMER FORENSIX™
Founder & Chief Architect
I welcome leaders to take the Customer ForensiX™ Challenge:
Together, we will propel your organization over the finish line, assuring you achieve more than you expected in a third of the time you have witnessed ever delivering on other long-term goals.
By using a combination of strategy, gamification, innovation, teamwork and experiential learning, our work together will also be the most exhilarating and addictive solution you’ve ever used.
To serve the entrepreneur community, I now have an innovation cohort, where you can expect 900% ROI. Access is limited to 10 participants, three times per year.
CEO | Entrepreneur | Innovation, Strategy & Research Leader | Customer Experience Expert | Futurist | Funny Girl | Host
We will increase the number of new customers you bring on, per year (New Customer Acquisition)
We will increase the amount of money customers spend with your company or brand (Wallet Share / Average Transaction Size)
We will increase the number of referrals your business receives (Net Promoter Score)
We will increase the length of time customers stay with you (Customer Lifetime Value)
We will assure you can charge a premium for your goods & services, thus avoiding price wars (Gross Margin)
GRATIS – An introduction is typically 20 – 25 minutes. It is positioned as matchmaking, allowing consultant and client to understand what can be gained through a relationship. To learn more, please reach out to paige@paigehartsfield.com
A consulting arrangement begins with short-term goals and a deep-dive session. Clients agree to a preliminary fee, completion of a business scenario questionnaire, and a short agreement acknowledging services, payment terms and service guarantee.
Sprints are focused, engaging onsite experiences that occur for a full work week (5 days) and result in the development and adoption of important growth strategy. One client said, “It is like you parachute in for an innovation circus that wraps up with the results you would have spent 4-6 months trying to achieve.”
Pricing ranges from $17,000 – $22,000 for a one-week sprint, which includes, coordination hours & metric progress tracking.
As a commitment to small business, start-ups and the entrepreneurial community, Paige conducts a four -month virtual cohort, where she meets with a select group of founders & leaders to innovate their business models, products & services and customer strategy to catapult the growth of their organizations. Rigor Required ~
Cohort Investment – $10,000 for the cohort ( Estimated ROI from participation 900%). Includes 10 all-in sessions, four one-on-one sessions, completion of a Customer-centered Innovation Road Map, practice & feedback pop-ups. one-year goal acceleration plan, plus guest speakers.
Key Note Speeches are customized per event and can focus on 40 topics. Fees range from $12,000 for an off-the-shelf topic up to $18,000 for a customized version. Travel billed separately.
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Only the best high-level, modern innovation, human experience & business strategy